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Frequently Ask Questions

General

Our planks have a four-sided click-lock system for easy installation, and you can walk on them right away after the installation process. However, you should wait 48 hours before walking on glue-down LVT flooring textures, although some manufacturers recommend waiting longer.

SPC flooring features a nonslip surface material. Since SPC flooring has a low heat transfer coefficient, it provides excellent anti-skid properties. A few drops of water on SPC flooring will make it feel less slippery than ordinary tile and stone.

Fire-retardant SPC flooring is capable of withstanding flames and delaying the spread of fire. In some ways, this flooring type has stood the test of time over other types since it has proven to be more resistant to extreme temperatures.

The dark or light tone wood grain finish of SPC flooring offers a classic and bold look. SPC floor coverings contain a pre-attached IXPE or EVA foam underlay for sound insulation and a soft underfoot feel. These are used in different residential and commercial buildings. It significantly reduces the need for frequent repairs and replacements, as well as guarantees the safety of children.

There's nothing better than SPC flooring underfoot, no matter what the weather is like. It is made of a stone polymer composite with wear layers, which maintains a neutral temperature in summer and a slight warmth in winter to retain heat. The warmth of this flooring makes stepping out of bed in a bedroom more comfortable than stepping on cold tiles. In homes with kids or older adults who may be sensitive to extreme temperatures, this feature is really handy.

Yes. The UAE's humid and hot atmosphere is something that our Richmond SPC or LVT flooring is made to resist. It is a dependable option for both residential and commercial applications because of its heat- and water-resistant qualities. SPC and LVT provide long-term durability since they do not expand or contract in response to temperature variations like regular wood flooring does.

Measuring

To measure your room, use a tape to record the length and width in metres. Multiply these two figures to calculate the total floor area in square metres. This helps you estimate how much flooring material you will need accurately.

It’s recommended to add an extra 5–10% to your total flooring requirement. This allowance covers cutting, fitting adjustments, and material waste during installation, helping you avoid shortages and delays in completing your project.

For irregular or L-shaped rooms, divide the space into smaller rectangular sections. Measure each section’s length and width separately, calculate their areas, and then add them together to get the total flooring area required.

You only need basic tools such as a measuring tape, a pencil, and paper to measure your room. These simple tools allow you to record accurate dimensions and calculate the required flooring area without needing professional equipment.

Yes, we offer a professional measuring service for a refundable fee of AED 150. This amount is deducted when you place an order with us, ensuring accurate measurements and helping you choose the right flooring quantity for your space.

Product

Yes. The strong and resilient core layer of oak SPC flooring allows it to support heavy furniture. Compared to thinner choices (3 mm), a thicker SPC core (5 mm or more) is better able to resist dents and warping. Because of its stability, the flooring won't buckle or move even when heavy furniture is placed on it. Further, SPC flooring is more durable and impact-resistant than laminate flooring, making it a better option for spaces with heavy furniture.

All of our durable floors are designed to withstand the rigours of kids and pets. Our flooring is completely free of formaldehyde, ensuring a safe and healthy indoor environment. We also have antibacterial coating on floors that provides excellent antibacterial properties, keeping your space clean and hygienic.

Our Polar LVT Flooring UAE does not fade under sunlight. We can use them for locations that receive direct sunlight, such as sunrooms or rooms with wide windows. The reason is that it contains UV protection, which prevents fading and discolouration caused by exposure to sunshine. The floors' deep antique tones remained after years of exposure to direct sunlight, giving the spaces an energetic and appealing look.

Of course. Because SPC flooring is water-resistant, it's a great option for bathrooms. It is resistant to warping, swelling, and moisture damage, unlike laminate or conventional wood. Even in regions with high humidity, its strong core and protective outer shell offer exceptional longevity. Selecting textured SPC planks will increase safety by preventing slippage in damp areas.

Service

We often receive this question from our customers. The answer is definitely yes. Stone polymer composite (SPC) looks great on concrete subfloors. Creating a solid foundation, it reduces the possibility of warping or buckling over time. So we have to use a completely flat surface for installation.

Yes. SPC flooring is an excellent option for do-it-yourself installation because of its simple 4-side click-lock mechanism. Before beginning, just make sure your subfloor is dry, clean, and level. With basic equipment like a rubber mallet, tape measure, and utility knife, the planks may be easily snapped together without the need for glue or nails. However, if you have any concerns or want a flawless finish, it's always a good idea to contact an expert.

Yes! We offer free flooring samples across our full range. Simply add the samples to your basket and checkout. Order up to 5 free samples delivered anywhere in the UAE so you can see and feel the quality before you buy.

A luxury vinyl plank flooring manufacturer's warranty varies from product to product and is included with all of our flooring. Our polar products have a two-year commercial warranty and a five-year residential warranty, while our Richmond SPC and LVT floorings have a ten-year domestic warranty and a five-year commercial warranty.

Delivery

We aim to deliver all orders across the mainland UAE within 2 to 3 working days. Delivery timelines may vary slightly depending on your location, but we strive to ensure a smooth and hassle-free experience from order placement to final delivery.

Yes, we offer express delivery within Dubai. Orders placed before the 1pm cut-off time are delivered on the next working day. This service is available for a fee of AED 150, ensuring fast and convenient delivery when you need it urgently.

Standard delivery is free within Dubai and for all other Emirates on orders above AED 2,000. For orders below AED 1,999 outside Dubai, a delivery fee of AED 200 applies, ensuring flexible and cost-effective shipping options.

Yes, you can choose to self-collect your order from our warehouse. Collection is available Monday to Saturday between 9am and 6pm at our Al Quoz Industrial Area 4 location in Dubai, offering a convenient alternative to delivery.

If you have any questions or need clarification about your delivery, you can contact our team at cs@easyfloors.ae. We are always ready to assist you and ensure your order reaches you on time without any complications.